Frequently Asked Questions

You can visit our facilities at any time from Monday to Saturday 09:00 - 17:00. Please get in touch with us by phone beforehand so that we can arrange for one of our technicians to assist you.

The majority of our products are imported, and thanks to our wholesale trade volume, we can maintain competitive prices.

To establish a reliable long-term relationship, we create a detailed list of preferences for each new order. This document outlines all specifications and acceptable deviations, providing coverage for all possible production scenarios. An advance payment is required when the product you request is not readily available for delivery. If we have the product ready for delivery, payment must be made before shipping. It's advisable to keep a copy of the money transfer (for bank payments) or the receipt (for payments to our employees) for each transaction. Under no circumstances should you give money to an employee or partner of our company, unless they give you a receipt.

For prompt service, please inform us at the outset of your order regarding your preferred delivery date. We'll make all necessary arrangements to ensure your products arrive by the agreed-upon date.

Our website is constantly updated. You can explore new product arrivals at freeze.com.gr. Additionally, following us on social media will keep you informed about our new products, offers, and company news.

Our experienced technical department will guide you and find the necessary specialized solutions that will meet your needs.

The FREEZE team can manage the study, design, manufacturing, and maintenance of refrigeration chambers throughout Greece and abroad.

Feel free to contact us at 2310785750 to inquire about products not listed on our site. We'll explore the possibility of sourcing the specific item you need or suggest suitable alternatives.

Do not hesitate to contact us at 2310785750. With our many years of experience, you will get all the answers you need, for all the refrigeration possibilities we have with our products.

FREEZE has extensive experience in meeting various professional refrigeration needs. Once we understand your requirements, our team can handle everything, from study and design to manufacturing and maintenance.

The commercial refrigerators we have are ideal for supermarkets, mini markets and butcher shops. More specifically, we have the following categories: • Self-service Refrigerators • Self-service Grocery Store Refrigerators • Self-service Deli Meat Refrigerators • Cheese Showcase Refrigerators • Beverage Refrigerators • Stainless Steel Professional Refrigerators Finally, we have the following freezers: • Refrigerated horizontal showcases for displaying meats • Refrigerated vertical meat display cases

For your own best service, call us at 2310785750 so that we can give you all the necessary clarifications.

First, to better serve our customers, we have ready-made refrigeration chambers in specific dimensions available online. Details with all their technical characteristics can be found by following this link: freeze.com.gr/psiktikoi-thalamoi-comple It is also possible to build a refrigeration chamber according to your needs. In detail, the details we need include: • What dimensions do you want the refrigeration chamber to have? • What products do you want to place inside? (e.g. Fruits, Meats, Medical preparations, etc.) • What temperatures do you want to reach/achieve? (e.g. for preservation, freezing or deep freezing) • Will the refrigeration chamber be near a residential area? If so, will you require its refrigeration machine to be quiet? • What polyurethane panel do you wish to use? • Which refrigeration chamber door meets your needs? • Do you wish to install a non-slip floor in your refrigeration chamber? If so which one? Plywood or inox? • Do you want refrigeration chamber shelves? If so, how many and in what dimension? • Do you want to install striped blinds? For any clarification or help you need, the FREEZE team (technical department & sales department) will be by your side. Contact phone: 2310785750.

You can build a more cost-effective cold room by considering • Selection of used Refrigeration machine (See all available here [freeze.com.gr/metaxeirismena/psiktikamixanimata]) • Selection of Second Choice Polyurethane Panels

Second Choice Polyurethane Panels offer the same quality as First Choice but may have minor differences: • Perhaps some polyurethane foam has been spilled on the edges (If connected, it is not visible) • It is not certain what type of surface will be available • They come in specific dimensions

See our available jobs by following the link and send us your CV to info@freeze.com.gr.