Shipping methods

Your order is shipped in the following ways:

Shipping through our company with our own means Delivery by our own means is made upon consultation. It usually concerns product deliveries in the city of Thessaloniki, sometimes in the prefecture of Thessaloniki and sometimes in neighboring prefectures. There is no cost in this case.

Shipment with the Shipping Company of your choice

If you wish to have your order shipped with the shipping company of your choice, you must contact us to inform us and give us all the details of the shipping company you wish.

IMPORTANT: In this case our company has no responsibility for any loss or damage that occurs during transport. The full responsibility is assumed by you and the transport company you have chosen.

Receipt from our premises If you choose this option then you will have to go to FREEZE’s facilities (IN.PA. Neochorounda) to pick up your order. You should be aware that we will have to inform you of the day your order will be ready to be picked up.

Shipping Terms

Damaged Packaging The customer is obliged upon delivery of the goods by the transport company to check the outer packaging. After receipt of the product, our company is not responsible for any damage caused during transport by the transport company. Since after the receipt of the products, the risk is transferred to the Customer, the latter must check the products received upon receipt, since by signing the receipt, he confirms that he has correctly received the products of his order.
Delivery Time Your order will be routed after the confirmation of the transfer of funds to the company’s account or the receipt of the copy of the bank payment, provided that the products are ready for delivery. The ready-to-deliver products, you will receive them in 1-5 working days.
Force majeure Chrysides Panagiotis COMPANY is not responsible for delays in the execution of the order (including delivery) due to cases that cannot be attributed to the fault of Chrysides Panagiotis COMPANY or due to force majeure and therefore Chrysides Panagiotis COMPANY is entitled to an extension of time for execution. Indicative examples may include strikes, acts of terrorism, war, supplier/transportation/production problems, exchange rate fluctuations, governmental or legislative acts and natural disasters. If such events last for more than two (2) months, the sales contract may be terminated by either party without compensation. If the Customer judges that he no longer has an interest in the execution of the order, he is entitled to terminate the sales contract and Chrysides Panagiotis COMPANY is obliged to refund the price as well as any other amount paid under the sales contract.